# Pricing — Paliero

> Paliero is sold to institutions on quotation, not by self-serve subscription.
> Two plans exist, Freemium and Premium; the plan gates assessment capabilities
> rather than seats or storage. A quote is based on evaluator count and
> assessment volume, and billing is handled manually by invoice.

Canonical: https://paliero.com/pricing.md
Contact: contact@cefrhub.ai

## Plans

### Freemium

Full access to the authoring and delivery platform with the objectively scored
question types. No card, no trial clock.

- Question types: Fill in the Blank, Multiple Choice, Open Text, Short Answer, Single Choice
- Auto-scoring for the objective types
- CEFR, CLB and NCLC framework alignment
- Bilingual delivery (English and French)
- Role-based access: Owner, Manager, Examiner
- Per-school subdomain and tenant isolation
- All data hosted in Canada (Montréal, ca-central-1)

### Premium

Adds the question types that assess production and comprehension — the ones
that need media capture and playback — plus their picture variants.

- Everything in Freemium
- Question types: Audio Record, Listen & Speak, Listen & pick — pictures, Listening, Matching, Matching — word to picture, Ordering, Ordering — pictures, Scale
- Young learner adaptive placement runner, enabled per school
- 99.5% uptime target
- Procurement documentation package on request

## What a quote is based on

- Number of evaluators who need authoring or grading access
- Assessment volume over the contract term
- Whether the young learner placement runner is in scope
- Whether a formal security review (SA&A, BIA, PIA) is required

## How billing works

Invoiced directly to the institution. There is no payment processor in the
stack and no card is stored: no third party holds Paliero data as a result,
which is what keeps the subprocessor list to a single entry
(see https://paliero.com/security.md).

## Getting a quote

Email contact@cefrhub.ai with your evaluator count, expected assessment
volume, and the frameworks you assess against (CEFR, CLB, NCLC, or your own).

## More

- [Security and compliance](https://paliero.com/security.md)
- [Language assessment for government programs](https://paliero.com/en/for-government.md)
- [Site index for LLMs](https://paliero.com/llms.txt)
- [Full site content, one file](https://paliero.com/llms-full.txt)