Privacy Policy
Last updated: September 2026
1. Information We Collect
When you sign up for Paliero, we collect your name, email address, school name, and password. When students take tests, we collect their name, email (if required by the school), and test responses including text and audio recordings.
2. How We Use Your Information
We use your information to provide the Paliero platform, including creating and managing tests, scoring submissions, and generating reports. We do not sell your data to third parties.
3. Data Storage
All data is stored in Montréal, Canada. We use Canadian data centers exclusively to comply with Canadian privacy and data residency requirements.
4. Data Retention
Data is retained for the duration of the account. Upon account closure, data is retained for 30 days before permanent deletion. Customers can request immediate deletion by contacting us.
5. Security
We use industry-standard security measures including encrypted connections (TLS 1.3), hashed passwords, and role-based access controls.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at contact@paliero.com.
7. Cookies and Analytics
Paliero uses only the cookies and browser storage it needs to work. A language preference cookie (NEXT_LOCALE) remembers the language you chose. Session cookies, set by our authentication provider, keep you signed in to your account. During a test, your answers are saved in your browser's local storage so they survive a lost connection or a page refresh. We do not use advertising or cross-site tracking cookies. To understand how the site is used and how quickly it loads, we use Vercel Web Analytics and Speed Insights, which do not use cookies and report only aggregate, anonymous measurements.